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EHP Loyalty Program

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EHP Labs

Unlocking those rewards on our App? Easy! Just follow these steps:<ul><li style="font-size: 16px; font-family: Inter; text-align: justify;">Log into your account with your email address - <span id="isPasted" style="color: rgb(22, 22, 22); font-family: Inter; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">just spot that person icon and click&#xA0;(if you don&apos;t have account, don&apos;t stress, head to our site and sign up <a href="https://ehplabs.com/account/register" rel="noopener noreferrer" target="_blank">HERE</a>)</li><li style="font-size: 16px; font-family: Inter; text-align: justify;">Time to shop! Load up your cart with all your faves</li><li style="font-size: 16px; font-family: Inter; text-align: justify;">Open your Cart, in the top right you&apos;ll see a ribbon with your points balance. Click the ribbon to see your rewards and redeem!&#xA0;</li></ul>Happy shopping, rockstar!

Unlocking those rewards on our App? Easy! Just follow these steps:. Happy shopping, rockstar!

How do I redeem Stars on the app?

What is your Return Policy?

How to start a Return or Exchange?

Can I Return or Exchange a product that's opened or used?

Can I Return or Exchange if a discount code was used?

What if the product I received is damaged?

What's your Refund processing time?

Who pays for shipping on Returns?

Will shipping costs be refunded for a Return?

Returns & Exchanges

How long does Shipping take?

Do you Ship Internationally?

What are your Shipping costs?

Do you offer free Shipping?

How do I Track my order?

I need to change my Shipping Address!

What happens if my Delivery is lost or stolen?

What if my package arrived Damaged?

Do I need to be there for my Delivery?

Shipping & Delivery

What is a Pre-Order?

How do I place a Pre-Order?

When will my Pre-Order ship?

Can I cancel my Pre-Order?

Can I make changes to my Pre-Order?

How do I know if my item is on Pre-Order?

What if I have other items to order beside the Pre-Order?

Pre-Orders

What payment methods do you accept?

Is it safe to enter my payment information on your website?

Can I use multiple payment methods to pay for an order?

What should I do if my payment is declined?

What happens if I forgot to use my Discount Code?

Payments

How do I apply my Discount Code?

Can I use more than one Discount Code?

Are there any restrictions on using Discount Codes?

What do I do if my Discount Code doesn't work?

How often do you offer Discounts or Promotions?

Can I use a Discount Code to purchase a Gift Card?

Can I use a Discount Code & a Store Credit?

Promotions

What is your EHP Loyalty Program?

How do I earn Stars?

How do I redeem Stars on the website?

Do my Stars expire?

What are the Tiers?

How do I know what Tier status I am?

If I redeem my points for a Discount Code will it expire?

What is a Subscription?

How do I set up a Subscription?

How do I change or cancel my Subscription?

Subscriptions

Supplement Help

How do I redeem Stars on the app?Updated 2 years ago