What should I do if my payment is declined?Updated 8 months ago

If you encounter a situation where your payment is declined, here's what you can do to resolve it:

• Check Billing Information: First, please ensure that the billing information you entered during checkout matches the details associated with your financial institution. Any inconsistencies can lead to a declined transaction.
• Contact Your Bank or Credit Card Company: If the billing information is accurate but the payment is still declined, it might be helpful to get in touch with your bank or credit card company. They can verify if there are any issues with your account that might be causing the decline.
• Try a Different Payment Method: If you have multiple payment methods available, consider trying an alternative option. Sometimes, a different card or payment method might go through without any issues.

If you're still facing difficulties, please don't hesitate to reach out to our customer service team via Chat or Email. We're here to ensure that your shopping experience goes smoothly from start to finish!