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Pre-Orders

Need info on a Pre-Order? Find everything about them here.

What is a Pre-Order?

A Pre-Order offers you the opportunity to purchase a product before it officially becomes available for general release. Here's how it works;. When a product is expected to be in stock soon, we may offer it for Pre-Sale. This means you can secure you

How do I place a Pre-Order?

Making a Pre-Order is as easy! Here's a step-by-step guide to get you started:. Note: If your order contains ANY item on pre-order, the entire order will be held until the expected shipping date of the pre-ordered item. If you would like the items no

When will my Pre-Order ship?

We understand your excitement about a Pre-Order! If you're curious about the exact shipping date, here's what you can typically anticipate:. Your Pre-Order is set to be dispatched around the timeframe mentioned on the product listing page. This ensur

Can I cancel my Pre-Order?

We understand that plans can change, and you might need to adjust your Pre-Order. In many instances, you can absolutely cancel your Pre-Order prior to its shipping date. However, it's important to be aware that certain products might come with unique

Can I make changes to my Pre-Order?

Sometimes things evolve, and we get that you might need to make adjustments to your Pre-Order. In specific situations, we're able to accommodate changes to your Pre-Order. This flexibility includes changing the chosen product or updating the shipping

How do I know if my item is on Pre-Order?

We ensure that any items on Pre-Order are clearly marked with all the relevant information you need. Specifically, you'll find a label indicating when the item is anticipated to ship. See an example below:. "The expected ship date for your pre-order

What if I have other items to order beside the Pre-Order?

If your order includes ANY Pre-Order item, the entire order will be held until the Pre-Order item's expected shipping date. If you prefer to receive non-Pre-Order items immediately, we recommend placing separate orders. Our goal is to ensure you have